1. Information We Collect
When you use GoCart, we may collect the following types of information:
- Name, email address, phone number, and shipping address when you place an order.
- Payment information processed securely through our payment providers — we do not store card details.
- Browsing behavior on our website, including pages visited and items viewed.
- Device and browser information for analytics and security purposes.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Send order confirmations and shipping updates.
- Respond to customer service inquiries.
- Improve our website and product offerings.
- Send promotional communications (only with your consent).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Shipping and logistics partners to deliver your orders.
- Payment processors to handle transactions securely.
- Service providers who assist in operating our website, subject to confidentiality agreements.
- Legal authorities when required by law.
4. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data, subject to legal obligations.
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +961 81 234 230
- Email: support@gocart.com
- Location: Beirut, Lebanon